The Hale Family Center for Families is dedicated to supporting families through their experience at Boston Children's Hospital. All patients and families are welcome to benefit from the services provided by the Hale Family Center for Families.
From before patient families arrive to after they go home, the Hale Family Center for Families is available to answer questions, provide resources and help guide families during their time at the hospital.
Location
Hale Family Center for Families | Boston Children's Hospital
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.