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Cardiac Direct Access Unit at BIDMC

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About

Medical Clinic
Cardiac Direct Access is a program that provides same-day assessment and treatment for patients with cardiac symptoms that are non-life threatening but require prompt attention. Patients must be referred by a physician’s office. The unit is staffed by experienced clinicians dedicated solely to cardiac care. The facility includes patient exam rooms, overnight observation rooms, testing equipment, a telemedicine facility and an outpatient diuresis room.

Location

Cardiac Direct Access Unit at BIDMC
185 Pilgrim Rd, Deaconess Rd #1, Boston, MA
02215, United States

Hours

Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.