Keyes Drug, in Auburndale, Newton, is a local community pharmacy owned by brothers and pharmacists Saad and Raied Dinno. Their father, Ramzi Dinno, also a pharmacist, bought the drugstore in 1985 and since then the family has focused on superior customer service. Keyes Drug offers prescriptions, compounded medications, medical supplies, homeopathic remedies, and a full line of vitamins, supplements and vaccines. Our pharmacists are passionate about providing individualized care, including one-on-one counseling for prescriptions and health issues, and care coordination to ensure that prescriptions are authorized and expedited. An accredited compounding pharmacy, we provide compounded medications tailored to the needs of each individual.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.