At Heart of Hospice, our mission is to serve all eligible patients the way they desire to be served. At Heart of Hospice, our philosophy of care, accessibility, and specialty programs make us different from other providers.
Our interdisciplinary care team works with patients and their loved ones to develop their plans of care. Care plans can include:
~ Physician or Nurse Practitioner visits
~ Registered Nurse visits as necessary
~ Certified Nursing Assistant visits
~ Spiritual support
~ Family and social support
~ Advance medical equipment, medications, and supplies
~ Scheduled evening and weekend visits
~ 24/7/365 care team access.
Hospice is 100% covered by Medicaid, Medicare, and most private insurances. Getting started is easy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.