We feel strongly that our responsibilities to you go beyond our medical and technical expertise. We place a strong emphasis on patient-physician communication and will listen to you, answer your questions and return your phone calls. Our office staff is patient and wants to help. Our overarching philosophy is that patients need to be treated as people, not numbers, and that philosophy permeates all aspects of our practice. Patient satisfaction is always our goal, and the history of the success of our practice and centers testifies to our dedication toward providing it. This fact, together with our consistent delivery of the highest quality of GI care, leaves our patients comfortable with the knowledge that choosing us is the right decision.
Location
Metropolitan Gastroenterology Associates: Uptown Office and Endoscopy
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.