Bridge House / Grace House is a 24-hour, 7 day a week, residential treatment facility that provides no-cost substance-use disorder treatment to men and women in two separate locations. Bridge House, the residential facility for males is located at 4150 Earhart Boulevard; and Grace House, the only substance-use disorder treatment facility exclusively for women in the Greater New Orleans area, is located at 6321 Stratford Place. Bridge House / Grace House Residential Substance-Use Disorder Treatment Programs provide a continuum of care that ensures all clients referred are evaluated and provided services to meet their individual needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.