Lake Charles Memorial Health System is leading the way in our community with a modern, advanced 42-bed behavioral health hospital in southwest Louisiana - Archer Institute. Archer Institute was named in honor of Dr. Dale Archer, psychiatrist and mental health leader in southwest Louisiana.
Behavioral health is a term applied to a person’s emotional and mental wellbeing, often interchangeable with “mental health”. Behavioral health encompasses a wide range of care including treatment and prevention of depression, anxiety disorder, personality disorders, substance abuse, addiction, and age-related physiological disabilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.