Ochsner Medical Center - West Bank is a 180-bed general medical and surgical facility that cares for severely or critically ill patients in Gretna, Louisiana. It also offers select outpatient services. The West Bank campus is also home to Ochsner MD Anderson Cancer. This facility is open 24/7.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.