The emergency department at Rapides Regional Medical Center in Alexandria, Louisiana, provides 24/7 emergency care for adults and children. As a certified Level III Trauma Center and certified Primary Stroke Center, our team delivers advanced treatment for trauma, stroke and cardiovascular emergencies. Our team uses leading-edge imaging and lab technology to ensure timely, high-quality care when every second counts. Visit our website to learn more about our emergency and trauma services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.