The Institute for Reproductive Health is a multidisciplinary group practice specializing in the complete care of the infertile patient. We offer diagnostic work-ups as well as all the full range of therapeutic options. We are a full-service fertility center, providing basic and advanced infertility therapy, such as: In Vitro Fertilization (IVF), ICSI, Donor Egg, Tubal Reversal, Vasectomy Reversal, Surrogacy, Sperm Banking, Egg Freezing and Genetic Testing.
We have 4 office locations: Louisville, Kentucky, Florence, Kentucky, Cincinnati, Ohio, and IRH Bethesda North.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.