Home Instead provides personalized, non-medical in-home care for older adults in Louisville, KY. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Louisville and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
I've worked for Home Instead for many years, all the people are very nice and helpful. Very flexible on schedule. Great company to work for! Definitely recommend!
JJ
Jennifer Jamison
6 days ago
5.0
Working at Home Instead has been an incredible— supportive leadership, an amazing team, and the opportunity to truly make a difference every day!
RP
Rhonda Perkins
Sep 20, 2025
1.0
My dad's experience for the last year has been horrible. The management do not care who they send out. They over-bill and over charge for people just to sit on their phones and not interact with clients Management will not return calls. Some (not all) have stolen items,they eat and drink his personal food. They fall asleep during a shift. When you call to address concerns,no one corrects the activity. The management gets an attitude when you call to address matters. They have a #2 rating. Oh its lots more. Crazy thing is they probably wont see this rating. Oh yeah today they keep telling me that my shift at 6pm is covered, by the same person that has not showed up for the last 3weeks.
Home Instead offers personalized in-home care services for seniors, including home health care, senior citizen center support, home help, aged care, and hospice services.
Where is Home Instead located?
Home Instead is located at 5223 Dixie Highway, Suite 200, Louisville, KY 40216, USA.
What are the operating hours of Home Instead?
Home Instead operates 24 hours a day, 7 days a week.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment methods.
When was Home Instead established?
Home Instead has been serving the community since May 15, 2001.
Is Home Instead accessible for people with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, including unisex restrooms that are wheelchair accessible.
Which areas does Home Instead serve?
Home Instead provides services in Floyd County, IN; Bullitt County, KY; Harrison County, IN; and Jefferson County, KY.
What nearby medical facilities can I visit along with Home Instead?
Nearby medical facilities include Open MRI hospital, American Family Orthodontics dental clinic, Heartland Imaging radiology center, and Beautiful Spa which offers massage and spa services.
Are there nearby dining options around Home Instead?
Yes, nearby dining options include Domino's Pizza, Raising Cane's fast food restaurant, Logan's Roadhouse steakhouse, Double Dragon II Chinese restaurant, Smoothie King juice bar, Wing Zone chicken restaurant, and Rally's restaurant.
What nearby services can customers access near Home Instead?
Nearby services include Anointed Hands Injury & Rehab (chiropractor), Frankie Story - Thrive Mortgage (mortgage broker), Stock Yards Bank and Trust, Life Storage facilities, and Visionworks optometrist.
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