Shriners Hospitals for Children Medical Center — Lexington is a recognized leader in treating orthopaedic conditions in children from birth until age 18, although, in some cases, it may be extended to age 21. We provide pediatric specialty care in the areas of clubfoot, hip disorders, scoliosis, hand and upper extremity disorders, limb deficiencies, spina bifida, cerebral palsy, osteogenesis imperfecta, neuromuscular disorders, sports injuries and other orthopaedic related conditions with a goal to restore each child physically, emotionally and socially. All care and services are provided in a family-centered environment regardless of the families’ ability to pay.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.