StretchLab Ft. Wright

Reviews

• JW

  James Wallingford

  Jun 5, 2026
  5.0
  I've only been a member for a month, but my experience at StretchLab Fort Wright has been excellent. The staff has been welcoming, professional, and genuinely invested in helping clients improve their mobility and overall health. A special thank you to Petra, who was one of the primary reasons I decided to join. Her warmth, empathy, and passion for helping people made an immediate impression on me when we first met. She helped make stretching approachable and showed a genuine interest in the success of the people around her. As a customer, I can say she had a meaningful impact on my experience and played a significant role in my decision to become a member. Regardless of what happens moving forward, I wanted her contributions to be recognized and appreciated. The team Donna and Andrea and service/care I have received have been great, and I look forward to continuing my flexibility and recovery journey here.
• RW

  Ryan Waters

  Feb 6, 2025
  2.0
  The people who perform the stretching are great and I really enjoyed my time there. However, I wouldn’t recommend getting any kind of membership there. The policies they have in place are quite ridiculous. To make a long story short; 1. They charge you to freeze your account. (The entire point of freezing an account is to “freeze” payments). I was not informed that this would happen and the only way I noticed was when I checked my charges on my credit card I had on file. 2. If you want to cancel, it’s not a simple phone call. It’s filling out forms with signatures to cancel. Seems petty over the top for just a place where you get stretched. 3. They charged me an extra month WITH late fees even though I cancelled two months prior. 4. They threatened to send me to collections even though I haven’t received any services from them. 5. They also charged a fee because i disputed the charges to my card (which is a first for me with any business I have encountered). In conclusion, I liked the employees that worked with you to stretch, but It isn’t worth it. I wouldn’t waste my time signing up for StretchLab because they will want a pint of blood and your first born child even after you have cancelled your membership. Save your time and money.
• DM

  Dawn Mcdermott

  Apr 17, 2024
  5.0
  My first stretch was with Misty, she was very patient getting me to relax and also, she was amazing telling me how to breathe into my stretches to get more out of them. I would definitely recommend her to others. Justin did my second stretch, I was a little anxious about a man stretching me, but Justin put me at ease, he was very professional and he also helped me to relax. He listened to my pain concerns and I felt great afterward! I would also recommend him to anyone looking for a great stretch session. The staff is friendly, courteous, and helpful! Thank you all for all you do!!! ❤️
• MB

  Mark Brannon

  Apr 10, 2024
  5.0
  Misty has been very helpful and knowledgeable about technical aspects of the stretching program best for me. She very professional in and dedicated to help her clients.

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