Dr. Ai Tran and Dr. M. Rafi have served the healthcare needs of patients in northern Kentucky since 2012 and 2014, respectively. They provide exceptional, compassionate care for patients, specializing in nephrology. Both physicians see patients at the Florence office. The Fort Thomas office is a satellite location where only Dr. Ai Tran see patients there. It is open Tuesdays and every other Wednesdays. PLEASE CALL OUR OFFICE TO CONFIRM DAY AND TIME IT IS OPEN.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.