Target Optical

Reviews

• SK

  Stephanie Kelly

  5 days ago
  5.0
  Wow, really exceptional service here from Brie (and Ash and Kelly). They took the time to "style" me in helping me select a frame. Then Brie was wonderful with the fitting and ordering. My first time going to Target optical, but know I've found a new great place with friendly, helpful service.
• JS

  James Bourassa (Skipper)

  6 days ago
  5.0
  This was a wonderful time—I’m used to stress and high-pressure, which makes shopping for glasses uncomfortable, but Ash helped me have fun while looking through rather than feeling like I’m being watched like a hawk! Even though I really was just planning to get my contacts at first, I did end up getting a pair of glasses
• PT

  Patty Tanquary

  Aug 25, 2026
  5.0
  Brie Welles went above and beyond in helping me make my best decision on prescription sunglasses. I felt like she really listened to me and made me feel important. I found a pair of Ray Ban’s I liked but didn’t like the color of the lens. She worked to find an identical frame in a different color and switched out the lens. Absolutely satisfied with the results!
• TB

  Tammy Blaha

  Aug 22, 2026
  1.0
  We took my granddaughter here to look at glasses. It’s her very first pair. The woman that was there, I can’t say that she helped, was extremely rude and unprofessional. She was actually the store manager, or at least her name tag said so, and her name was Kelly My daughter and I were talking about the frames and the cost and she came up and said if we wanted to go cheap, she recommended we go to Zeni and somewhere else, but I can’t remember the other place. I was floored at this and wasn’t sure how to respond. My daughter asked that she give us a quote on a pair of glasses. She didn’t ask anything about what type of lens, Etc. she quoted out a plastic lens with nothing on it even after my daughter spoke up and said that she wanted Blue IQ. I then told her that she should have polycarbonate lenses, so she plugged that in the system and gave us that quote. When she handed it to my daughter, she said have a nice day, which told us she didn’t want to go any further. At first, I couldn’t remember her name so I called back to the store to find out. I asked at the store manager was available and the person who answered the phone said she was one of the managers and was heading out, but there was someone else there and what could they do for me? I told her I was trying to figure out who had helped us when we were in the store because I was going to write a Google review. She refused to give me her name and said that the conversation was going nowhere and hung up on me! This is the most unprofessional optical store I’ve ever been in! Horrible customer service, non-caring attitude and extremely unhelpful! I highly do not recommend this Target optical location!
• KP

  Kinley Perkins

  Aug 16, 2026
  5.0
  My glasses were almost busted and the worker, Ash was so sweet and patient. She’s the one who got my fish glasses too! She also actually wanted to know if I liked how they felt. Which was a different experience from other people. Usually they looked annoyed to fix them. Probably the only time I was happy to go get my glasses fixed! Best experience ever! Will come back! Hope I have her again! She definitely deserves a raise!