Eyemart Express

Reviews

• EG

  Eric Groves

  3 days ago
  5.0
  When selecting eyewear do yourself a favor and see Ryan, this young man has a true service mentality. Google search-helpful, knowledgeable and professional and his name will appear!
• HM

  Holly Manning

  Oct 11, 2026
  4.0
  I had a great first time experience at Eyemart. I do wish their pricing and lens options were more transparent. I was able to get My glasses in less than an hour and the frames fit well.
• TC

  Tyn'teonna Craft

  Oct 10, 2026
  5.0
  They saved my life! Definitely recommend them !
• SW

  SF Weathersby

  Oct 7, 2026
  5.0
  The ladies are so sweet! They are truly honest and amazing! If the frame doesn’t enhance your appearance they will let you know 🤣 I enjoyed my visits with them. The service is the best! I was able to get the new glasses the same day! I can see again! Giant variety and a great price!! 🥰
• CK

  Christian Cowboy King

  Oct 5, 2026
  1.0
  I'd give them MINUS 5 if I could!!!! Do not use this location if you need new glasses or frames. They charged me an added 50.00 without my concent for a eyemart express premium package I DID NOT ASK FOR, the woman Mia just put it on there. Mia never did any fitting for my glasses at all and was EXTREMELY rude to me and my wife to be. When the glases arrived ( they text me right at close to say the glasses had been there all day and ready for pick up yet chose to wait until they were closed to tell me ). We went in Saturday morning ( first people there ) once again Mia had an attiutde, finally found the glasses and put them on the table. No microcloth, no spray, no case for my glasses, she gave me nothing and I've been wearing glasses forever and I always get that stuff included with my glasses. Called the following Monday, the manager REFUSED to reimburse me the money I DID NOT GIVE CONCENT FOR, I told them I can't see out of the glasses because the prescription was wrong, the glasses don't fit, they cut into my nose and keep falling off. THe manager then gave me the excuse ( our store was flooded and I"ll talk to my employee and we'll try and do better ) I was in the store with other customers there was no flooding. She continues to refuse the refund for a premium package I didn't ask for. I've since gone in 3 times to have the glasses fixed ( I can't see out of them several weeks later ) the african american guy with dreadlocks takes my glasses and tightens them which is pointless because THEY STILL DO NOT FIT, but the bigger issue is I CAN NOT SEE because they messed up the entire script. Now I'm having to go through my bank,have charges reversed and VSP corporate is pretty disgusted with Eyemart Express and their LACK OF A PROFESSIONAL manager, let alone ZERO employees who know what they're doing. We're going on almost a month and a half, I still have no eyesight and have to wait for this all to play out. This place is a living nightmare, make sure you know what you're paying for because Mia will rip you off every way she can and charge you for things you don't need and didn't ask for and the manager will refuse to refund you. WHO ORDERS GLASSES FOR A CUSTOMER WITHOUT DOING A ********** FITTING!!!! And then doesn't even check with the customer once they arrive to get them to make sure they can see with the glasses or that they even fit? This place is HORRIBLE!!!!! But my bank and lawyer are going to have fun with this. Stealing money from blind customers and then giving them glasses without making sure they can see or that they fit. This place has ZERO morals or ethichs. HORRIBLE!!!!!!!! I've gone in 5 different times now and I STILL can't look up, down , side to side because the glasses DO NOT FIT, and ONCE AGAIN fitting would do me no good BECAUSE I CAN NOT EVEN SEE OUT OF THEM!!!! Between Mia, the "manager" and the guy with dreadlocks none of them should be employed. Nobody there seems to have a clue WTH they're doing other than ripping people off by charging them for things they didn't ask for THAT INSURANE COVERS and yet they still find things and plans to charge you for WITHOUT YOUR PERMISSION!!