At Novus, we understand there is no place like “HOME” while recovering from any illness or surgery. And there is no substitute for our Holistic approach in the quest to regain optimal health and wellness.
This is why our experienced home health care professionals work closely with your physician and family members to develop an individualized treatment plan that will support your recovery and target patient-specific goals in the comfort of your home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.