Kroger Pharmacy in New Albany, IN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
The staff at this pharmacy are so rude!! My husband waited in the drive through while they kept staring at him , he was there 30 minutes before their lunch break. You could have at least came to the window! He came into the store and very rudely said we’re short staffed he said mam this had been ordered since Saturday and I as to be picked up Sunday, again very rudely said we are short staffed, I’m sorry but that wasn’t his fault. When there’s 2 or 3 people walking around in there staring at customers in the drive thru I don’t think you are that short staffed. 9 out of 10 times I pick his medicine up the staff is rude, you may need to find another job that suits you better, waiting on people that are sometimes not feeling well does not deserve to be treated the way you treat customers!!
LH
Lisa Howerton
6 days ago
1.0
They are the rudest people ever. They never answer the phone and my prescriptions are never ready in timely fashion. It’s the only place that takes my insurance or I would go somewhere else. I’m just stuck
NH
Neal Heumann
Feb 26, 2026
1.0
This location usually takes days to fill a prescription, don't use unless you're really not in a hurry. 1 star is too many.
BB
Beth Baker
Feb 21, 2026
1.0
I understand under staffing, thats not the employees fault. But it is ridiculous to be rude and snarky and roll your eyes or talk to me like Im a dog. The older woman with dark hair and glasses has a disgusting attitude and does not need to be treating people like that. Shes done it to me my mother father and my husband. She is a very rude woman. And every time I come to the pharmacy my medicine is not ready despite me calling it in 3 days prior. Or I’ll get a message telling me it’s ready and I show up and it’s not. I should not have to wait 45 minutes for 7 pills rhat should’ve been done 3 days ago. I never leave reviews no matter how bad the service is but this needs to be said and recognized. Dont just avoid this pharmacy, RUN. If you enjoy your sanity and your time then go literally anywhere else. Distasteful disgusting behavior. Snarky miserable old woman needs to be put in her place or fired.
BG
Betty Galligan
Feb 15, 2026
1.0
Website says open.
Drove 20 miles to get my medication.
IT'S CLOSED.
The worst customer service.
What are the regular operating hours of Kroger Pharmacy in New Albany, IN?
Kroger Pharmacy is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 3:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
Does Kroger Pharmacy offer COVID-19 vaccinations and which vaccines are available?
Yes, Kroger Pharmacy offers COVID-19 vaccinations including Pfizer, Moderna, and Johnson & Johnson vaccines. An appointment is required.
Can I get a flu shot or other vaccinations at Kroger Pharmacy?
Yes, the pharmacy administers a variety of vaccinations including flu shots, Tdap, HPV, shingles, and more.
Does Kroger Pharmacy have drive-thru services and what are its hours?
Yes, Kroger Pharmacy offers drive-thru pharmacy services with hours Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 3:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
What payment methods are accepted at Kroger Pharmacy?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I refill my prescriptions at Kroger Pharmacy?
You can refill your prescriptions quickly and conveniently using Kroger's online tools or visit the pharmacy in person.
Is Kroger Pharmacy accessible for customers with disabilities?
Yes, the pharmacy features wheelchair accessible parking, seating, restrooms, and offers curbside pickup and drive-thru services.
Are there any nearby gyms where I can work out before or after visiting Kroger Pharmacy?
Anytime Fitness is a nearby gym where you can exercise before or after your visit to Kroger Pharmacy.
What food and drink options are available near Kroger Pharmacy?
Nearby you will find Starbucks for coffee, A&W Restaurant, KFC, Penn Station East Coast Subs, Papa Murphy's Take 'N' Bake Pizza, and Hong Kong Chinese restaurants for dining options.
Where can I get fuel or handle banking needs close to Kroger Pharmacy?
Kroger Fuel Center is nearby for gas, and Centra Credit Union is available for financial services and loans.
Brand Certified Facts from Kroger Pharmacy
This information is certified by Kroger Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: