LensCrafters

Reviews

• AS

  Adella Ann S

  May 12, 2026
  5.0
  Melissa was super nice and very helpful. She helped me find an area with glasses I liked and took extra time to fixed my old glasses that were falling apart so I wouldn’t be struggling until my new pair came in.
• SS

  Sharon Stephayn

  Apr 7, 2026
  5.0
  Jodi helped me pick out my new glasses. She brought me a wide range of frames that she thought would work. She did a good job. I can't wait to get my new glasses.
• CH

  Chloe Helms

  Apr 5, 2026
  5.0
  I had to come to this Lenscrafters to look for frames after the Grand Rapids one disappointed. Their variety is amazing! Good range of colors and shapes, a comfortable environment. I wish I could remember the woman’s name who helped me, but she was amazing! She had bold dark black glasses that I adored. If you are a college student, she’s the one to help you. She was incredibly understanding and patient, and helped me through the process of purchasing my own glasses for the first time without making me feel bad. If you’re looking for frames, this Lenscrafters is the place for you!
• CH

  Carlton Harris

  Feb 10, 2026
  1.0
  I went in to buy a specific pair of Versace frames the lady who was nice pulled up the pair I had on the Internet! The frames were 317.00 dollars compared to 140.00 on @lenscrafters .com she could not explain why her computer which access the same website my phone did for double the price!!! I just ordered my frames online and had pickup in store!!! I will never be back to lens crafters ever why when discounts are only available online it's almost as if they want to play on the ignorance of the locals!! So I had my lens crafted at Walmart instead for way less than the original store I went to!! A returning consumer is way more important than a franchise will ever be. Until they fix this no conversation will had nor business with lens crafters ever again!!! It's ultimately sad because this is exactly why stores die and go online this one should immediately to save the consumer money time and understanding because they can't explain why there are 2 different websites when truth is there is not in store prices don't reflect website prices which is insane... If I go but this jeep Cherokee 2015 the prices better match up wouldn't u agree consumer.....
• EW

  Erin Walter

  Feb 8, 2026
  5.0
  Melissa at the Mishawaka, IN location is absolutely incredible. She is knowledgeable and helpful without being pushy or overbearing. Highly recommend!

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