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Family Express Care Clinic

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About

Urgent Care
At Family Express Care Clinic, we prioritize creating a warm, welcoming environment where families feel at ease. Our skilled team utilizes advanced techniques and compassionate care to ensure comfort for all patients and their parents. We provide non-emergent acute medical care, on-site point-of-care laboratory testing, and more—all with significantly shorter wait times than the emergency room, typically reducing wait by 3-4 hours. With copays ranging from $25 to $100, we offer an affordable alternative to ER visits, where costs can exceed $500. For added convenience, we’re open evenings and Saturdays to better serve your family’s needs.

Location

Family Express Care Clinic
8902 E 38th St Suite 500, Indianapolis, IN
46226, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.