Hammond NorthShore Health Center

Reviews

• EV

  Elias Vasquez

  today
  5.0
  I was made very welcome it was my first time here everyone was extremely professional and kind
• SW

  shanese williams

  Oct 8, 2026
  1.0
  My experience with North Shore was extremely frustrating and concerning, especially when it came to the care I received, how my concerns were handled, and the amount of time I spent waiting for something that should have been a quick visit. One of my biggest concerns was being prescribed medication that, based on my understanding, did not appear to be related to the condition I was diagnosed with or the treatment I needed. When I reached out with concerns about the medication I had been given, I expected the nurses to take the time to look into the situation, verify the prescription, and help me understand why I was given that particular medication. Instead, I felt dismissed and was met with an attitude. I was essentially told that this was what I had been prescribed and that they didn’t know what else they could do. What bothered me most was the lack of concern and willingness to investigate further. I wasn’t expecting anyone to have every answer immediately, but I did expect someone to take my concerns seriously and make an effort to verify that the medication I received was appropriate for my situation. Something as important as medication should never be brushed off with a simple response when a patient is expressing legitimate concerns. I also want to acknowledge that the pharmacy staff were very helpful and took the time to assist me. I appreciated their willingness to help me navigate the situation. Unfortunately, I cannot say I received that same level of helpfulness and concern from the nursing staff when I tried to get answers. Another issue was the wait time during my appointment. I was only there to drop off a sample, so I expected the process to be relatively quick. However, I sat in the room for approximately 40 minutes before anyone even knocked on the door to check whether I was finished. Even after I stepped out and asked if I could simply hand over my sample and leave, I was told to return to the room and continue waiting because someone would be coming. Having to wait that long for something so simple was frustrating and made the entire visit feel unnecessarily inefficient. Overall, my experience left me feeling like things were simultaneously rushed and poorly coordinated. I felt as though my concerns weren’t given the attention they deserved, yet I was left waiting an unreasonable amount of time for a simple part of my visit. The lack of communication and follow-through made the experience even more disappointing. This experience was especially frustrating because I have visited another North Shore location in Gary, and my experience there was completely different. That location was quick, smooth, and efficient, and I felt that things were handled appropriately. Unfortunately, I cannot say the same about this location. I would encourage anyone receiving medical care from hammond northshore to take an active role in their treatment and double-check their prescriptions if something doesn’t seem right. Just because a medication comes from a medical provider doesn’t mean you should be afraid to ask questions or seek clarification. If you have concerns, you deserve to have them taken seriously, investigated, and answered appropriately. Patients trust medical professionals to be careful with their care, and that trust should never be taken for granted.
• AO

  Ashley Oriza

  Sep 29, 2026
  2.0
  Im not the type of person to leave bad reviews but Dr.Afahel my 3 year old daughters pediatrician TRAUMATIZE my toddler from going to the doctors, she likes other pediatricians besides her. Only because she is harsh with her last time she try testing her for viruses with a thick stick through her mouth but was harsh making me scare my daughter trying to hold her down when my daughter was calm but holding her down scared her... causing my daughters first nose bleed😣, causing her to bleed her throat as well didnt say sorry or other her a sticker/candy just sink water... I gave her another chance... lastly my Cat had giardia and say my daughter is just constipated and didnt do any labs that has to do with parasites just an x-ray which they dont detect parasites.... will not be going back 🫤
• SJ

  shanice jones

  Sep 28, 2026
  5.0
  Alfahel Was a great for me and my family. She’s very thorough very nice and kind to my children upon their visit. She actually listens to you and your concerns. I definitely would recommend.
• BG

  Brenda Garner

  Sep 22, 2026
  1.0
  I went to this location in Hammond and it was the Worst Experience I ever had Very Unprofessional from the two Front Desk Clerks to the their Manager I felt very uncomfortable I was 5 or 10 minutes Late and They were in a minute and posted a sign saying they was Closed until 8:30 then tried to reschedule me for the same time 7:45 I wouldn’t send my dog here if I had an animal and if I could I wouldn’t give no stars I Had a Great experience at the Gary Location

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