Kroger Pharmacy

Reviews

• MP

  Manuel Pineda

  Aug 24, 2025
  1.0
  Horrible customer service
• JB

  Jo B

  Aug 4, 2025
  2.0
  I've been coming to this location for over 10 years. The past year has been a struggle with staffing as with many other stores throughout but when I call a day before to schedule a time for pick up you would assume all is set. You drive 20 miles.. get to the window and go to look up your information then tell you it was not called in and you will have to drive around to the parking lot and wait 20 minutes. Just crazy! The pharmacist the day before never put in the information. I have proof on my phone with date and time of calls.. very frustrated to say the least and need to move to another pharmacy.
• TW

  Tara Wilkerson

  Mar 25, 2024
  1.0
  I actually do not get my medicine at this Kroger anymore.. One reason is because they NEVER HAVE my medicine I need always have it sent someplace else.... Second main reason is of the female pharmacy tech (main person in charge) older lady actually LIED to me... The Martinsville emergency room sent my son's medicine by accident to Bloomington.... Martinsville lied told me told me Bloomington was CLOSED and they would fill it for me but would CHARGE me even though I had insurance....... I went out my car because something did feel right and personally called Bloomington Kroger pharmacy and THEY WERE OPENED said they had my son's medicine!!!! I then proceeded to to ask the pharmacist doctor why she lied to me when I am dealing with a sick child...... She then tries tell me they tried calling Bloomington Kroger but NOBODY answered but that is NOT what she told me, she said THEY were closed and tries charge me for a prescription that my insurance should cover since I have insurance but insurance wouldn't cover it she claimed!!!!!....... I was just released from emergency room trying to get medicine for a child and this how an older lady main person on that shift and that's how she treated me....... I went to Bloomington Kroger and they gave me my son's stuff and my insurance covered it....... I will never go this pharmacy again ... They r liars....
• JF

  J C Freeman

  Feb 4, 2017
  5.0
  I love this Pharmacy. They are always ready to help you any way they can. They are also very friendly and great people. I can also go online and order refills and get them filled that way, then get a call when they are ready or check on line. If I need refills they will contact the Dr. for me..

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