Club Pilates

Reviews

• LW

  Lakeisha Williams

  Mar 4, 2026
  1.0
  My friends and I were so excited to start our Pilates journey at Club Pilates (Avon Crossing location). We loved the idea of committing to something healthy together and were genuinely looking forward to the experience. Unfortunately, we were extremely disappointed. Trying to get into a class is equivalent to scheduling a doctor or dentist appointment; you have to plan weeks in advance and hope something opens up, or hope that someone else doesn't show up to what they also paid for. The biggest issue was the lack of transparency, flexibility, and realistic scheduling. We purchased the 3-month, 8-classes-per-month membership, thinking we’d have reasonable access to classes. Instead, we were waitlisted for nearly every single class we tried to book within the first two weeks of our membership. We were waitlisted for ALL of our classes. If you think being on the waitlist means you’ll eventually get in, don’t count on it. Do not trust that you’ll be taken off the waitlist. We were told we have a 95% chance if we were waitlisted 1-5. We were normally 2 and 3, showed up to class just to be turned around! What’s even more frustrating is that if you don’t use all 8 credits within the month, you lose them even if you were waitlisted the entire time and never got into a class. There is zero accountability on the club’s part. The only response we received was, “That’s how the classes are set up.” If you work a typical 8-5 schedule, this location is not for you. There are no available evening or weekend classes, and the few that exist are extremely overbooked. It feels like they knowingly oversell memberships without having the class capacity to support them. Another major concern is the contract. Please, please READ the contract before signing anything and ask questions. You have 3 business days to cancel your membership without penalties-this is not clearly explained. After the third business day, you’re required to pay a $100 cancellation fee plus an additional 30 days of membership to cancel. This should be made very clear upfront. Overall, it seemed like a cool idea, just the wrong place to do it. We really wanted this to work, but the lack of transparency and flexibility made it a very frustrating experience. I would strongly encourage anyone considering joining to ask detailed questions before committing.
• SC

  Sandrit Castreu

  Feb 21, 2026
  5.0
  Hola buenas, quisiera saber si tienen profesores que hablen español ? Me gustaría empezar pilates
• KH

  Karr Hill

  Jan 30, 2026
  5.0
  I can’t say enough positive things about this Club. Great people, all different personalities, motivated and fun! I have always been active but Pilates gives me results way faster than the gym or any other activity! I even healed a knee injury with these classes. I’m about 280 classes in and still loving every minute!
• SB

  Shamika B

  Jan 12, 2026
  5.0
  Thank you to Renee for the best class I’ve had here. I will definitely stay consistent and book her class. She is so sweet and an amazing instructor she doesn’t mind questions and genuinely has a beautiful aura
• SF

  samuel freeman

  Jun 23, 2025
  1.0
  Although the different classes are great, there are a few problems I had. They do not let you advance to the higher level classes very easily even though you've been there for a longer period of time. On top of that, they have a large cancellation fee, and they will not let you switch locations even though they are a chain company. Cancelling was difficult as the manager would not answer any calls or emails. Would highly recommend looking elsewhere.