Bridge House opened in 1972 as Lake County’s first, co-ed halfway recovery home to help people in recovery from drugs and alcohol. Bridge House is a community-based residence for men and women recovering from substance use dependence. Bridge House serves those who need professional assistance and a supportive environment in order to facilitate independent living. The facility offers a warm, comfortable, home-like setting.
Motivated individuals are guided through a personalized treatment program by dedicated, professional staff members and through peer support by those with lived experience. This program offers the ability to live a content and sober life, free from alcohol and other drugs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.