The Iroquois Resident Home is a place where you and your loved one are cared for and cared about. Whether you are a resident or a concerned family member, you're important to us.
Our highly qualified staff take the time to personally get to know each resident. We respect your individual needs and personal preferences, whether you're with us for a short-term or a long-term stay.
Quality care comes from quality caring. We realize that care plans extend beyond prescribed therapies. We are proud that our staff demonstrates quality caring through their compassion, gentleness and by being good listeners and enthusiastic caregivers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.