Hour of Change Fitness, Inc.™ is an organization whose goal is to be available to anyone that walks in through our doors. Our purpose is to build quality relationships with our clients so that we have a proper response to their health and fitness needs. We strive to be an organization that can address the needs of a wide variety of clientele. By structuring various select programs, and implementing innovative training practices, we position ourselves to be one of the premier fitness companies in the health and fitness industry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.