Location.com logo
Brand Certified

Memorial Home Medical Supply

2.6
(63 reviews)

Business Details

644 N. Second St, Springfield, IL
62702, United States
(217) 788-4663
https://memorial.health/medical-services/memorial-home-care/medical-home-supply

About

Medical Supply StoreHome Medical Equipment StoreHome Health Care ServiceOxygen Equipment StoreMedical SuppliesMemorial Health System
Our goal at Memorial Home Medical Supply is to provide you with the highest quality care. We are a licensed, Medicare-certified home medical equipment provider. We cover a 14-county service area in Central Illinois. Our educated staff will discuss your goals, determine what equipment will work best for you and make you feel comfortable using equipment in your home. We carry a wide selection of medical equipment, products and services to suit your needs and lifestyle. Call us today our view our online catalog to see our available products. Our program is accredited by the Joint Commission. This honor demonstrates our commitment to patient satisfaction and quality.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Memorial Home Medical Supply
644 N. Second St, Springfield, IL
62702, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.6
63 reviews
5 stars
23
4 stars
2
3 stars
0
2 stars
4
1 star
34
  • NE
    Nicole Elfgen
    Apr 22, 2026
    2.0
    Barbara is very rude on the phones. She has gotten a bad attitude in her voice and hung up on me two weeks in a row when I have asked her for help. No goodbye, have a good day, nothing, just hangs up once she cops her attitude. I get frustrated when I call because they (Home Care/Supplies) always needs more & more "documentation", so don't call or go in until I absolutely have to. I have NOT asked for anything to be done urgently. Apparently looking things up in the systems or tasking the dr. to request exactly what "they" need is a hastle. When I asked a question about an error on the machine, she giggled and answered with a belittling answer. If I knew the answer, I wouldn't have asked. If customer service is not what she wants to do, she should really get off the phones. I truely hope she doesn't behave like this to patients in person. We all have bad days, This one has lasted at least a week (2 calls a week apart) This is how I have been made to feel these last two weeks of phone calls. I wish my insurance would allow me to go back to Apria. Hoping I get someone else to take my call when I have to call back AGAIN. And I am not interested in calling and speaking to a leader. A leader needs to speak to Barbara about her telephone etiquette.
  • AS
    A S
    Apr 15, 2020
    1.0
    Non friendly, attitude like service! Need to hire cheerful, friendly people that want to help you, especially on the phone!!
  • KS
    Kevin Smith
    Dec 19, 2019
    1.0
    I was told I could exchange my cpap mask within 30 days for one that would work properly, but after several trips to the store the only thing I received was resistance and a hard time. I don't like being lied to or misled. I think what they are doing is fraudulent
  • BW
    Beatrix Williams
    Mar 28, 2019
    1.0
    Called yesterday to check on my prescription status. A lady named Christy said oh it came in 2 days ago then told me that they dont accept my insurance and suggested i try 2 other places. This business and Christy are completely useless ..
  • BF
    Bobbie Fults-Babbs
    May 16, 2016
    1.0
    Do not rent long term. We had an item for a 1/4 of the time and they would not return a single cent for the unused time. They will just rent it out to another person and earn money during the same time you have paid for it.

Frequently Asked Questions About Memorial Home Medical Supply

What types of medical equipment and supplies does Memorial Home Medical Supply provide?

Memorial Home Medical Supply offers a wide selection of medical equipment including oxygen, respiratory products, CPAP therapy devices, wheelchairs, scooters, home ramps, compression therapy products, bathroom safety aids, hospital beds, mastectomy supplies, and more.

What are the store hours for Memorial Home Medical Supply?

The store is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Brand Certified Facts from Memorial Home Medical Supply

This information is certified by Memorial Home Medical Supply and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: