Home Instead of Springfield, IL proudly provides trusted, personalized senior home care throughout Sangamon, Logan, and Menard Counties. We help older adults remain safe, comfortable, and independent in the place they call home.
Our services include Personal Care, Alzheimer’s and Dementia Care, companionship, medication reminders, meal preparation, light housekeeping, transportation, errands, and specialized support for those living with chronic conditions. Whether families need a few hours of assistance or more comprehensive daily support, our experienced Care Professionals are trained and committed to delivering dependable, compassionate care.
We are an approved VA provider and can assist families in navigating Aid & Attendance and other VA benefit options.
Contact us today to schedule your free in-home consultation and discover how we can support your loved one and bring peace of mind to your family.
Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed
We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.
Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.
When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.
Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.
Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.
Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.
Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.
Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.
We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.
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Don Altorfer
Jun 24, 2026
5.0
Home Instead was really so easy to work with ... helping us set up a schedule and making sure that our "needs" would be covered. Since we were "new" clients, this was particularly important to us and very assuring.
Initially we called Home InStead to help after my husband broke two ankle bones, but the "aids" actually "helped" both of us ("care taking" is a big and tiring job). These ladies (Kim and Lena) were very easy to get along with and were very "helpful" doing all of the mundane chores including driving us to doctor appointments, the pharmacy and supermarkets.
We definitely would recommend this agency Home Instead to friends and anyone who who have "care taking" needs.
Patricia & Don
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Anne Hallowell
Mar 3, 2026
5.0
Home Instead is wonderful. They were there when I needed help. Suzanne was our lifesaver. She’s was like a ray of sunshine when she would come to our home. I would highly recommend them to anyone who needs help at home with a loved one. ⭐️ ☺️♥️
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Rod Wells
Feb 21, 2026
5.0
The team at Home Instead did an excellent job providing care to my mom, allowing us to keep her in her home and out of a long term care facility. Their staff was courteous, caring, and flexible to our changing schedules and they became part of our family. I would highly recommend Wendy and the team at Home Instead if you are looking for in home care services for your loved one.
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Kim Arvidson
Feb 4, 2026
5.0
We have some great Caregivers for out parents. The staff is also very helpful!
MR
Michael Reid
Oct 7, 2020
5.0
Very professional & compassionate... a great combination!
Our office is located in Springfield, and we proudly serve clients across Sangamon, Logan, Menard, Christian, and Mason counties.
Does insurance or medicare cover service?
Our service is currently covered by Long-Term Care (LTC) insurance policies. Medicare and Medicaid do not cover our services at this time.
How soon can I get service?
We understand you need quick service. We'll do our best to start within 24-48 hours, but factors like service length, location, and day of the week can influence scheduling, particularly on weekends.
What kind of screenings do you do for your caregivers?
For your peace of mind our Care Professionals undergo extensive screenings to ensure the highest standards of safety and reliability. We conduct comprehensive background checks at both state and federal levels. Additionally, all CarePros are required to carry their own auto insurance and demonstrate safe driving capabilities. Before beginning any shifts, each CarePro completes an 11-hour orientation covering our policies and client care expectations. Within the first 90 days of employment, they also receive specialized training in dementia and Alzheimer’s care. As a licensed agency with the Illinois Department of Public Health, all of our Care Professionals are bonded and insured through us.
Do you provide 24/7 care or only certain hours?
We offer care in flexible blocks of hours tailored to your needs, up to 24/7 support, ensuring your loved one receives consistent and personalized care.
Can care hours be adjusted if needs change?
Yes, absolutely. Simply contact our office, and we’ll work with you to adjust the schedule to best fit your changing needs.
Can Home Instead help after a hospital or rehab stay?
Yes. We specialize in post-hospital and rehab transitions, helping clients regain independence safely at home with personalized care plans.
How do you handle emergencies or last-minute care needs?
Our offices are staffed 24/7, and we have on-call caregivers to respond to urgent requests or schedule changes.
Q: Is Home Instead of Springfield an approved VA provider?
Yes. We are an approved VA provider and work directly with the VA to deliver home care services to eligible veterans and surviving spouses in Sangamon, Logan, and Menard Counties.
Do you provide care in assisted living or senior communities?
Yes. We can supplement care in assisted living facilities, independent living communities, or skilled nursing settings when additional one-on-one support is needed.
How do I know if my parent really needs home care or if they’re just having a rough time?
It can be hard to tell. Signs like frequent falls, missed medications, poor hygiene, or changes in mood may indicate it’s time for extra support.
Is home care only for seniors with serious health issues?
Not at all. Many families start care for companionship, help around the house, or peace of mind long before more advanced care is needed.
What types of home care services does Home Instead provide?
Home Instead offers services including personal care, home helper services, Alzheimer's and dementia care, errands, transportation, medication reminders, companionship, sitter services, and meal preparation.
Which areas are served by Home Instead in Springfield, IL?
Home Instead serves clients across Sangamon, Logan, Menard, Christian, and Mason counties including nearby cities such as Athens, Auburn, Pawnee, and more.
Is insurance or Medicare accepted for Home Instead's services?
Home Instead's services are covered by Long-Term Care (LTC) insurance policies; however, Medicare and Medicaid do not currently cover their services.
How quickly can I arrange for care services?
Home Instead aims to start service within 24-48 hours, although scheduling depends on factors like length of service, location, and day of week, especially on weekends.
What caregiver screening and training does Home Instead require?
Caregivers undergo comprehensive background checks at state and federal levels, must carry auto insurance, complete an 11-hour orientation, and receive specialized dementia and Alzheimer's training within 90 days.
Does Home Instead provide 24/7 care or is care limited to certain hours?
They offer flexible care hours tailored to individual needs, including up to 24/7 support, with the ability to adjust schedules as needs change.
What are the office hours for Home Instead in Springfield?
Home Instead operates 24 hours a day, 7 days a week, providing continuous availability for clients.
What payment options are accepted by Home Instead?
Payment options include American Express, Check, Discover, and Visa.
What nearby medical and health services can I find close to Home Instead?
Nearby health-related services include St. John's Hospital Surgery Suites, Prairie Eye and LASIK Center, Hughes Chiropractic Healthcare, Springfield Accident & Pain Center, and Heartland Hearing, Inc., helping clients coordinate comprehensive care.
Which nearby professional services might complement Home Instead’s offerings?
Close by, clients can access professional services such as Diamond Residential Mortgage, Edward Jones financial advising, Londrigan and Londrigan legal services, and various dentists and chiropractors for diverse care needs.
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