Dr. Roshnee Patel was excellent in answering all my questions and getting my exam done. Mira & Nick were great in getting my order in for new lens! A great place to get your eyes checked, friendly, helpful staff and an excellent doctor!
I’ve been coming to this location for many years. I’d like to call out Mick for being so amazing and patient with me. I came in with a completely busted up pair of glasses and begged him to fix them. He tried for so long, and tried many different things. Unfortunately he wasn’t able to fix them, but he was so patient and determined to help me! He’s like this every time we go in! Thank you, Nick!
RF
Renee Fullmer
Jan 28, 2026
I had a great experience with the doctor at Pearl Vision—she was fantastic, and the initial exam was thorough. At first, I was happy with the service, and the staff helped me pick out glasses quickly. However, problems arose with my lenses. When I returned about a week later due to vision issues, the staff suggested it was just an adjustment period, which I understood. But even after trying in-store adjustments, they had to send my glasses back to the lab on January 2nd, even though I placed my order on December 12th, 2025.
They initially promised a 10-day turnaround for the new frames and lenses, but it’s now been nearly month with continuous delays. Each time I call, I’m told to wait another week. They also mentioned that if this new prescription doesn’t work, they’d revert me to my old prescription, but I had issues with that prescription in the first place. Now, it’s been nearly two months without proper glasses, and every attempt to cancel the order or get a refund is met with pushback.
In short, the doctor was wonderful, but the front staff and the overall service were extremely disappointing. I hope they improve their communication and service in the future.
DK
David Kowalski
May 22, 2025
I appreciate my exam not being a hurried exam.
I will return to dr patel for another thorough exam. Staff we're also helpful selecting my glass frames.
I would give them 0 stars but i needed to put something to write about how incompetent these people are. My wife was tested and they gave her the conpletely wrong prescription. She needs glasses for work and the computer. They measured her and gave her a prescription for distance. Never will i go back to these people.