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Business Details
About
OphthalmologySurgeryOpticianOptometry
New Vision (previously Brightbill Ericson Eye Associates) is a medical specialty practice providing refractive eye surgery, cataract surgery and medical management of the cornea and external eye. We have two ophthalmologists and three optometrists who offer a wide range of eye healthcare services to the Rockford community. Our comprehensive optical shop carries over a thousand eyeglass frames, ensuring you find the perfect pair. Our experienced and friendly opticians have decades of expertise in meeting diverse eyewear needs. Our staff is committed to honesty, integrity and service where patients' needs and well-being come above all else.
Location
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.