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Business Details
About
Medical ClinicChildren's Hospital
Our 52-bed NICU at Mercyhealth’s Javon Bea Hospital—Riverside is staffed by a multidisciplinary care team of physicians, registered nurses, respiratory therapists, neonatal nurse practitioners, pediatric therapy services, and consulting physicians. All have extensive training in the care of premature and ill infants. Mercyhealth is the regional leader in neonatology, a branch of medicine concerned with the care, development, and diseases of newborn infants. Our neonatologists provide 24-hour in-house coverage, and registered nurses must complete a comprehensive 18-week orientation program.
Location
Mercyhealth Neonatal Intensive Care Unit (NICU)
8201 E Riverside Blvd, Rockford, IL
61114, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.