Mental Health ClinicBiofeedback TherapyCounselorFamily CounselorMarriage CounselorMental Health Service
Chapin & Russell Associates is a comprehensive mental health practice with an experienced team of counselors serving Central Illinois who are uniquely qualified to help individuals, couples and families face their most challenging issues. Founded by Dr. Ted Chapin and his partner and wife, Dr. Lori Russell-Chapin, they have decades of experience as a Licensed Clinical Psychologist and Licensed Clinical Professional Counselor and have additional experience as educators, authors and lecturers. The other counselors and social workers at Chapin & Russell Associates offer the same high level of experience. They are caring men and women with a genuine enthusiasm for helping individuals overcome the obstacles in their life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.