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EPIC Urgent & Family Care

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About

Urgent CareDrug Testing LaboratoryGeneral PractitionerMedical ExaminerOccupational MedicinePediatricianHospitalHealth Clinic
We are a walk-in medical clinic specialising in family medicine, paediatrics, women's health, and urgent care in Palatine. As a family-owned clinic, we believe in and practice personalized medicine. Skip the long ER waits for non-life-threatening illnesses and injuries. We offer quick, convenient treatment for conditions like flu, cuts, and fractures. Our services cover the whole family, including dedicated Family Care, on-site Pediatrician (well and sick visits), vaccinations, lab services, and specialized physicals. We are a trusted provider for DOT Physicals, Immigration Physicals, and school/sports physicals. We treat patients of all ages, offering immediate, quality care for your entire family's health needs.

Location

EPIC Urgent & Family Care
770 E Dundee Rd, Palatine, IL
60074, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
Sunday9:00 AM - 2:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.