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LensCrafters

4.5
(396 reviews)

Business Details

(708) 403-3060

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
864 Orland Square Dr, Orland Park, IL
60462-3223, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.5
396 reviews
5 stars
339
4 stars
8
3 stars
2
2 stars
7
1 star
40
  • LA
    Linda Abraham
    2 days ago
    5.0
    Dr. Maria Moore is a very knowledgeable optometrist. She provided outstanding services and practical advice. Margaret, my sales person was very kind and provided great assistance with my entire appointment Thanks LensCrafters!
  • AS
    Amari Smith
    5 days ago
    1.0
    I just came to LensCrafters. In Orland Mall. Worst Customer Service in the world. Caucasian male elderly, shorter hair wearing all black wearing glasses. Tells me that they don’t take the insurance that I have. I put it on the computer by myself before I came confirm the appointment everything was given a notice to come today previously two booking my appointment. He tells me that they don’t take the insurance. It is under choice and I told him that and he says oh yeah, but we don’t take it at this location. They cannot deny something again that comes from LensCrafters. I’m coming to get glasses in an appointment. That is all I needed. He is currently here right now. Staring at me while I’m writing this online. Do not come here where possible service go anywhere else.
  • IA
    Isabella Anderson
    May 9, 2026
    1.0
    I went in to return contacts that weren’t working for me. 6 months worth of contacts, unopened box and was told since purchased in 2025 I couldn’t return them. However I just had to eye exam 2 months ago and stated I couldn’t return them if unopened. I’m extremely upset at how this was handled and wasted my time and money. The staff also had an attitude and look when I walked in explained to them the issue with the contacts.
  • DI
    Doc inc
    Mar 30, 2026
    5.0
    Outstanding customer service I went had an eye exam picked out some incredibly good-looking glasses I'll pick them up as soon as they are done but so far I am blown away by the wonderful level of service that I was given
  • CW
    cyntrall williams
    Mar 18, 2026
    1.0
    Make sure u contact your insurance. Before stepping foot in this place. They will make up Charges and fees and when you have your insurance reach out tell them to ask for the store manager Brain.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified May 17, 2026Yext Knowledge Graph
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