Club Pilates Orland Park

Reviews

• LH

  Lydia Harry

  6 days ago
  5.0
  Club Pilates has been so welcoming and kind all the students are sweet and encouraging and the teachers give a hard rewarding class perfect for each level. Special shout-out to Callie she is my favorite teacher ❤️
• CE

  Courtney English

  Oct 6, 2026
  5.0
  Iryna’s classes are amazing! I love the routine she uses and how she adds in challenges that aren’t too difficult. I feel like she always meets me at the just right level of challenge so I feel empowered to progress in my strength!
• JJ

  j

  Sep 30, 2026
  5.0
  I'm fairly new to the Pilates fitness classes and I'm enjoying learning about stretching and strengthening. So far I've worked out with Piper, Kayla, and had two of Jen's classes. Very friendly and helpful staff and the 50 minute classes go by fast!
• KL

  Kara Leigh

  Sep 23, 2026
  5.0
  I have the pleasure of access to this studio via my Wellhub subscription through work. The studio is clean, inviting. The teachers friendly & knowledgeable. Scheduling process easy. Front desk staff REALLY kind & compassionate when the chaos of my day wreaks havoc on my exercise plans. I’m returning to activities after 4 foot surgeries to overcome extreme bunions from my decades of classical dance training. Also, training for the Chicago marathon after a 5yr hiatus for surgeries. The Pilates sessions & recovery offerings have been a welcome support to get me back on track!
• EC

  Edwige Charles

  Sep 11, 2026
  3.0
  UPDATE: After my original review, Katie, the Regional Manager, reached out to me personally and worked to resolve my concerns. She removed the $119 membership charge and $20 late fee. When the remaining $25 chargeback fee could not be removed from their system, the studio ultimately covered it themselves. I have now received written confirmation that my membership is canceled with no future invoices. I genuinely enjoyed Pilates and had originally planned to return once I was medically cleared. Unfortunately, the initial experience with the medical freeze, cancellation process, and billing was frustrating enough that I ultimately decided not to return. That said, I want to give Katie credit for how she handled the situation once she became involved. She was compassionate about my medical circumstances, listened to my concerns, followed through on what she said she would do, and ultimately resolved the billing issue completely. I appreciate her taking responsibility for finding a solution and making sure my membership was properly closed. While I wish the cancellation process had been this straightforward from the beginning, I am very appreciative of the way Katie handled the resolution. I joined Club Pilates Orland Park in July and unfortunately had to stop shortly afterward for medical reasons. My experience trying to freeze and then cancel the membership has been incredibly frustrating. On August 5, I received written confirmation from Club Pilates that my medical freeze had been processed and that the freeze fee was waived because it was related to a medical need. Less than a minute later, I received their cancellation form and instructions. Their process requires a medical freeze to be terminated before the 30-day cancellation period can begin, which made an already stressful situation unnecessarily complicated. I ultimately stopped a membership charge through my bank because I was trying to prevent additional billing while dealing with the freeze/cancellation process. I am now being told I owe the membership charge plus a $25 returned-payment fee and a $20 late fee. I understand that businesses have membership policies, but there should be a reasonable and straightforward process for someone who develops a medical issue and needs to end a membership. Instead, I have had to keep following up and am now dealing with additional fees while trying to resolve the account. The Pilates experience itself was not my issue. The administrative and billing experience has been. I will update this review if the studio resolves the disputed charges and closes the account appropriately.

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