Our patients and their loved ones are the center of our work. When curative treatments have become ineffective, Ardent Hospice delivers peace of mind with a mission to relieve pain and suffering. Our team of professionals has a passion for providing superior, thoughtful care at the end of life, and works around the clock to improve the quality of life for our patients, their loved ones, and caregivers by creating an atmosphere of acceptance and respect for all.
We go beyond simply administering pain medication and treatment to keep patients comfortable; we focus on each individual as a complete being, providing care to his or her family as well. Our mission is to connect and collaborate with every patient and family and support.
Location
Ardent Hospice & Palliative Care Southern Illinois
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.