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Citadel of Northbrook

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About

Rehabilitation CenterNursing Home
At Citadel of Northbrook, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome. This is our number one goal.

Location

Citadel of Northbrook
3300 Milwaukee Ave, Northbrook, IL
60062, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.