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Business Details
About
OptometryOptician
For over the last 38 years Dr. Chen and Chen Family EyeCare has served the Northbrook and surrounding communities with the utmost care and quality in their eye care needs. Dr. Chen is a Vietnam veteran and an alumnus of the Illinois College of Optometry. We have made it our mission to ensure that our patients see to the best of their ability by going above and beyond with our care.
It is a privilege to care for your Amazingly beautiful eyes.
Services We Offer Include:
Comprehensive eye exams
Contact lens evaluation and fitting
Experienced Opticians
Hi-Tech Eyeglass Lenses
Designer Eyewear
Sunglasses and Sport Eyewear
Eyewear Repairs
Great selection of quality eyewear
Located in Northbrook, IL
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.