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Addus HomeCare

3.9
(21 reviews)

Business Details

7900 Milwaukee Ave, Niles, IL
60714, United States
(847) 965-9269
https://addus.com/

About

Home Health Care ServiceAddus HomeCare
For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

Location

Addus HomeCare
7900 Milwaukee Ave, Niles, IL
60714, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.9
21 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • DB
    Dionne Brown
    Sep 15, 2025
    1.0
    0/5 inappropriate homecare and caregiving: NOT RECOMMENDED !
  • DB
    Donissa Butler
    May 13, 2024
    1.0
    The customer service was so disrespectful. I don’t think I wanna fine someone for this Agency what they going to do show up and push me down the stairs no thanks l will find someone else to work for me
  • AA
    anthony26812
    Sep 21, 2023
    5.0
    Nice office, friendly staff
  • MG
    Margaret Gibes
    Sep 7, 2023
    5.0
    I am so grateful for all the help I received from Mrs. Oxana! She has so much patience and she is extremely knowledgeable! Every time I call the office I can talk to Mrs. Lisa and Mrs. Christine and all my dilemmas are gone😊 This is such a wonderful teamwork! I did and I will continue to recommend Niles branch. There is so many people up there who needs help and this is the best place to go to! Mrs. Oxana! Thank you so much for all your help!
  • HB
    Hilary Brown
    Feb 21, 2022
    1.0
    My aid from Addus came regularly for the first couple of weeks. Then the visits were spotty, even though I still needed them to come. They would show up for an hour or so, maybe take out the trash, then sit down and talk on the phone or even fall asleep before getting up and telling me they had to pick their grandkid up from school. I never got my full hours. I've been a client for nearly a year and a few weeks ago I complained about my aid trying to get me to allow her to claim me as a dependent on her taxes (tax fraud and a felony) and asking to borrow money. Addus said they would send someone else. They haven't sent anyone since then, though they called a few times saying someone was coming. My phone calls to them go unanswered and unreturned. I've been completely abandoned by them, stuck in bed with no way to clean my home, take my garbage out, or do my laundry while I get sicker. Addus doesn't care. Don't use them for yourself or your loved ones. I wouldn't even give a single star if that were possible.

Frequently Asked Questions About Addus HomeCare

What services does Addus HomeCare provide?

Addus HomeCare provides personal home care and support services to help people remain independent at home.

What are the operating hours of Addus HomeCare?

Addus HomeCare is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.

Brand Certified Facts from Addus HomeCare

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Certified October 18, 2026Yext Knowledge Graph
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