As the premier virtual Ideal Protein weight loss clinic in Naperville, our doctor-designed, ketogenic weight loss protocol treats weight loss as healthcare and uses food as medicine to empower you to lose weight and live your best, healthiest life. People who follow the 3-Phase Ideal Protein Protocol can lose 8-12 lbs. per month on average. During the program, we will educate, encourage and support you. Our wellness coaches will virtually provide you with the strategies and routines that work for you, so you can achieve long term success.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.