At Massac Memorial Hospital, we pride ourselves on going the extra mile for our patients to provide quality healthcare close to home.
Since welcoming our first patient in the spring of 1956, our mission has been to provide high quality healthcare services to the citizens of Massac County and the surrounding area.
The employees, physicians, and volunteers at Massac Memorial strive to deliver exceptional care through our core values of customer service, integrity, teamwork, and continuous improvement.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.