Whether you are recovering from surgery or managing a complex health condition, Prime at Home Illinois - South in Kankakee, Illinois, helps you regain your independence. We're here to help you stay on track with your post-acute recovery plan - from skilled-nursing checkups and therapies, to home health aides and more. Our care teams deliver services in coordination with your doctor's prescription and discharge orders.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.