Patient Care: A Team Effort
At Illinois Orthopedic Institute we pride ourselves on being the best orthopedic office in Joliet, Illinois. We are dedicated to working as a team with our patients to ensure you’re back to your best as soon as possible without ever feeling alone on your journey. As a team we emphasize patient education, so that you are equipped with all of the tools you need to not only decrease and relieve pain, but also to continue to increase your physical abilities and fitness goals while preventing injury. Our mission is to provide you with knowledge, strength, flexibility and a determination to continue to meet goals, decrease pain, and prevent future occurrences of injury.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.