This profile is uncertified and using publicly sourced data
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Business Details
About
Urgent Care
At NewMed Immediate Care, we provide the highest quality primary care and urgent care services to families. We have clinics in Hoffman Estates, Rolling Meadows, and Mount Prospect, Illinois. Our qualified medical team commits itself to providing patient-focused, integrative care that looks beyond symptoms to address the root cause of acute and chronic illness.
Our offices are fully equipped with advanced technologies and an on-site medical lab to provide fast, accurate diagnostic results, often within 24-48 hours. Services include blood work, COVID-19 testing, and screenings for sexually transmitted diseases (STDs).
Location
Hours
Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.