Rosecrance is pleased to expand our support of the Stephenson County region with both clinic- and community-based behavioral health treatment services. Our Freeport location allows individuals and their families to easily enter the Rosecrance care continuum that includes treatment at all levels, including residential, partial hospitalization, outpatient and, continuing care. Freeport levels of care and support include: Assessments for mental health and substance use disorders; mental health services for children, teens, and adults (individual, group, and family therapy; substance use disorder services for adults (intensive outpatient program or IOP, continuing care).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.