Our care team at Ascension Alexian Brothers - Hospice Residence in Elk Grove Village, delivers personalized care for chronic pain and illnesses.We help you cope with the stress of long-term illness by listening to understand your needs. Then we deliver compassionate, personalized care that is right for you. We focus on therapies to help manage symptoms and improve your quality of life while offering your family support as they adjust to your prognosis.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.