Ascension Alexian Brothers - Emergency Room is a Level II adult and pediatric trauma center in Elk Grove Village, IL, backed by cardiovascular, stroke and trauma specialists. We provide 24/7 emergency medicine care for life-threatening and severe illness and injury -- including heart attack, stroke, concussion, broken bones, and more. And you are connected to the right follow-up care across Ascension Illinois sites of care. Entrance to ER is on Beisner Rd.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.