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AudioNova

4.9
(232 reviews)

Business Details

1530 N Randall Rd, Elgin, IL
60123, United States
(847) 741-2818

About

Hearing Aid StoreAudiologySonova Retail

Details

  • DeliveryAvailable
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

AudioNova
1530 N Randall Rd, Elgin, IL
60123, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
11/27/20268:30 AM - 5:00 PM
12/24/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM

Reviews

4.9
232 reviews
5 stars
221
4 stars
7
3 stars
1
2 stars
1
1 star
2
  • CB
    Chris Bruske
    Jul 12, 2026
    5.0
    Rachel was top notch to work with. Answer all my questions some before I even knew to asked them. As far as the Phonak Hearing Aids go they are a dream to use.
  • CB
    Chris Bruske
    May 19, 2026
    5.0
    Rachel was wonderful to work with. Very informative and thorough.
  • DK
    David Kathrein
    Oct 23, 2019
    1.0
    CROOKS!!!!! My insurance covered all but my deductible and copay. Connect hearing told me this was $1929.00 so I wrote the check and left with my hearing aids. All was good until they sent me a bill stating that I still owed them $2213.68. I contacted my insurance who had indeed made their payment so no balance should be due. Come to find out according to my insurance Explanation of benefits and the negotiated amount I only should have paid Connect hearing $1375.00. NOW that it turns out that they owe me money in lieu of vice versa I cannot get ANYONE to call me back or to issue the refund amount of $554.00. This has been going on since mid August so they have had plenty of time to reconcile this matter. They have also failed to return my BCBS Insurances calls as well. I hope they cancel their contract with Connect Hearing. This is absolute THEFT.
  • DM
    David Magers
    Apr 26, 2019
    1.0
    I had a wrathful time at the vineyard

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