Rachel was top notch to work with. Answer all my questions some before I even knew to asked them. As far as the Phonak Hearing Aids go they are a dream to use.
CB
Chris Bruske
May 19, 2026
5.0
Rachel was wonderful to work with. Very informative and thorough.
SZ
Stan Z
Jul 26, 2024
5.0
Caroline and her staff were very friendly and efficient during my visit to Connect Hearing in Elgin, IL. I explained my requirements and was quickly tested and fit with a new device which has so far exceeded my expectations.
AS
Adiana Santana
Jul 14, 2020
5.0
Keri and staff are beyond amazing! They are extremely patient and knowledgeable. For me I had a unique experience and Keri has been with me every step of the way. She listens to concerns and is eager to assist! I would definitely recommend this team and definitely would return. Thank you for everything!
DK
David Kathrein
Nov 1, 2019
3.0
See previous review. It is unfortunate that I had to post the previous honest review along with a fraud report to my insurance company to get action. However, that is what it took. A refund was immediately issued once I took these actions followed up by a phone message to them as such. I still never received a phone call nor apology but I finally got what was rightfully due to me. The unfortunate part is, is the service I received was very good up until this point. It make no sense for a business to take a potential 5 star review and turn it into a negative.
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