Gateway Foundation is now Alpharus Health. Our new name reflects who we are today and our vision for the future of behavioral health care. For nearly 60 years, we have helped people build healthier lives through compassionate substance use and mental health treatment. As Alpharus Health, we continue that commitment while expanding access to care, equipping professionals with best practices through our training institute, and advancing public policy that supports recovery. While our name has changed, our commitment to high quality, patient centered care remains the same.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.