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Addus HomeCare

2.7
(11 reviews)

Business Details

2910 N Main St., Decatur, IL
62526, United States
(217) 428-1724
https://addus.com/

About

Home Health Care ServiceAddus HomeCare
For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

Location

Addus HomeCare
2910 N Main St., Decatur, IL
62526, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

2.7
11 reviews
5 stars
4
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • TB
    Tawni Britz
    Nov 27, 2025
    1.0
    Stacy at the Decatur office is highly incompetent and struggles to do the bare minimum. She is rude to the clients and staff and her style of management is to bully everyone. Everyone in the office has to tiptoe around her because of her volatile attitude. She has had "numerous complaints" (direct quote from my union rep) and they aren't quite sure why she still works there. She will never take accountability and instead she lies about it and blames everyone else. I've even read several reviews that specifically calls her out and nothing is ever done about it!
  • TS
    Tara Shay
    Aug 12, 2025
    1.0
    Well, where do I start? This company is not about doing what is best for their clients. Stacy, who I believe is the manager of the Decatur branch, is absolutely horrible! Stacy set a schedule in the beginning. Then about week two, she changed the schedule that best meet our needs to something that met the needs of her employees. So we had to adjust our schedule around thie employee's schedule. We would not receive a call if the employee had to cancel for the day, and we were NEVER sent an employee replacement. Stacy does not return calls either. Stacy is the reason we are switching companies. Dealing with Stacy is beyond difficult. The reason of their services are to help assist the elderly and their needs, not to accommodate each employee. This company has it all wrong. I would not even give them a 1 star review if it were possible to give zero. Beware if you are choosing this company. They suck!
  • JM
    Jeanette Miller
    Aug 30, 2024
    1.0
    In the first 20 minutes of traing 2 illinois labor laws were violated as a general matter of company policy
  • JJ
    Junie June
    Oct 14, 2021
    1.0
    Horrible experience Julie Carson is a Horrible human being and shouldn't ever work with the elderly or anyone for that matter
  • CB
    Chris Brewer
    May 27, 2018
    4.0
    Nice facility and great staff

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